As per our conversation, I send you this e-mail to commend you; Butch and Stephen for the outstanding job each of you did today. I really truly appreciate it. I am a Verizon retiree fully trained in customer service. With 30 years of customer service I know and appreciate good customer handling. What each of you did was superior quality of service. You and Kelly arranged it so since I was missed last week I was first on your list. Last week I lost some pay but this week I recovered my faith in Wolfe Plumbing. Butch, I was so happy when you told me the water filter was still under warranty and would be replaced. You were courteous and solidly behind your company when I explained my unhappiness with the frustration of replacing such expensive filters on my RO. Don't forget to order them for me. Next time, give me different alternatives to maintain my home efficiently AND cost efficiently. Stephen, you came quickly with my replacement water heater. You don't quite know how much I appreciate your professional installation. Your concentration and efficiency allowed me to go to my next appointment in time. I can't remember the last time I gave a commendation, never mind three! Ed, you should be proud of all of them. Sincerely, Irma EscallierRead More Customer Comments Regarding Wolfe's Superior Service
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Fix Leaks
Check your plumbing and fix any leaks or leaky faucets you have on a regular basis. One drippy faucet may waste as much as 50 gallons of hot water a day. That is enough water for almost 600 baths throughout a year. Click here for more tips
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